Privacy Policy

1. Who We Are

RicaMedia ("RicaMedia", "we", "us", or "our") is an app studio that designs, develops, and publishes its own mobile applications. Our website is available at ricamedia.cc.

Privacy questions and requests can be sent to support@ricamedia.cc.

2. Information We May Collect

Information You Provide

Depending on the application, we may receive information you voluntarily provide, such as an email address, account information, support requests, feedback, or other content you submit.

Information Collected Through App Functionality

A particular RicaMedia application may process information required to provide its features. This can include device identifiers, application settings, diagnostics, purchase or subscription status, and technical information such as operating-system version, application version, and device model.

Information From Permissions

An application will request access to device hardware or sensors only when required for a feature and, where applicable, after the operating system presents its permission request.

• Camera: for features such as scanning, photography, or image capture.
• Microphone: for audio recording, communications, or voice features.
• Location: for features that require geographic information.
• Notifications: for push notifications and other user-requested alerts.

The specific permissions requested by each application are disclosed through the relevant platform permission dialogs and app-store disclosures.

We request access only when needed for a feature you use, and only for the purposes described in the app at the time of the request, such as capturing a photo you asked to save, recording audio for a voice feature you started, or locating nearby content you asked to see. You can withdraw permission at any time through your device settings, although some features may stop working if you do.

3. Biometrics

Where an application supports Apple Face ID, Touch ID, Android biometric authentication, or a comparable device authentication mechanism, biometric matching is performed by the device operating system.

RicaMedia does not receive or store the underlying biometric data, such as facial templates or fingerprint data.

An app may receive only the authentication result necessary to continue an authorized operation, subject to the capabilities and security model of the operating system.

4. Advertising

RicaMedia applications may display third party ads supplied by advertising networks, including Google AdMob. Any application that contains ads declares that it contains ads in its App Store and Google Play listings.

Ads in our apps may take two forms:

• Contextual ads: based only on the current context, such as the app in use or general locale. These do not require cross app tracking.
• Personalized ads: based on advertising identifiers or prior activity, shown only where you have given the consent required by your platform and applicable law.

To serve, measure, and prevent fraud for ads, our advertising partners may receive the advertising identifier for your device, general device and app information such as device model, operating system version, and application version, general location derived from IP address or locale, and ad interaction signals such as impressions and clicks. Our current ad provider is Google AdMob, operated by Google LLC. Google processes this information under the Google Privacy Policy and the Google AdMob policies. Learn more at policies.google.com/privacy and support.google.com/admob.

On iOS, access to Apple's Identifier for Advertisers (IDFA) for tracking across apps or websites owned by other companies requires your prior authorization through Apple's App Tracking Transparency framework. The app requests that authorization before performing the applicable tracking, and you can change your choice at any time in iOS Settings under Privacy and Security, Tracking.

On Android, advertising personalization uses the Google Advertising ID where available. You can reset it or select Opt out of Ads Personalization in Google Settings. In regions where consent is required for personalized advertising, consent is collected through Google approved consent messaging before personalized ads are shown.

Ad partners process information only to operate advertising functionality for the relevant application and are required to protect it under their agreements and published policies. Applications directed to children do not show behaviorally targeted advertising.

You can limit advertising use through your device controls at any time. Our Data safety and App Privacy disclosures for each application match the advertising practices described here for that application.

5. Analytics, Crash Reporting, and App Services

Depending on the application, RicaMedia may use third party service providers to operate analytics, crash reporting, authentication, subscriptions, hosting, or other app functionality.

Potential services may include:

• Firebase / Google services: analytics, crash reporting, messaging, authentication, or other backend capabilities where enabled.
• Sentry: application error and crash diagnostics where enabled.
• RevenueCat: subscription and in-app purchase entitlement management where enabled.

These services are not necessarily enabled in every RicaMedia application. Only providers required by the relevant application are used. Providers that process information on our behalf do so only to operate the relevant functionality and are required to protect it under their agreements and published policies.

Beta and Test Builds

Test versions distributed through Apple TestFlight, Google Play testing tracks, or similar channels may record additional diagnostics so we can find and fix problems before release. Apple and Google handle test distribution and device information for their testing platforms under their own privacy policies. Test builds can expire or stop working when the test period ends.

6. How We Use Information

Information may be processed to:

• provide and operate application functionality;
• create and maintain user accounts where supported;
• process purchases and subscriptions;
• send requested notifications;
• diagnose crashes, errors, abuse, and security incidents;
• improve application performance and reliability;
• respond to customer-support requests;
• comply with legal obligations and enforce applicable terms.

7. Hosting and Service Providers

Our websites and application infrastructure may be hosted using third party infrastructure providers. The public RicaMedia website is served through an Nginx web server.

Depending on the particular app, additional hosting, cloud, database, analytics, crash-reporting, payment, authentication, or notification providers may process information on our behalf.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, resolving disputes, maintaining security, complying with legal obligations, and enforcing agreements.

Retention periods can differ by application and data type. Deletion requests are completed within the period described in section 10, after which remaining copies cycle out of backups in the ordinary course of operation.

9. Push Notifications

Where an application offers push notifications, notifications are sent through the applicable platform's notification infrastructure and subject to the permissions and controls provided by the operating system.

You can generally disable notifications through your device settings.

10. Account and Data Deletion

If a RicaMedia application provides user accounts, you can delete your account and associated personal information from inside the application, through its account or settings area, without needing to contact us first.

You can also request deletion at any time through the app's support options, through this page, or by writing to support@ricamedia.cc. Deletion is available to all users regardless of location.

Deleting an account removes the account record and associated personal information, including content you created, within 30 days. We may ask you to verify the request, for example by confirming an email address already linked to the account, to make sure the request is genuine.

If you hold an auto-renewing subscription, cancel it through your store subscription settings before deleting your account, since billing continues through Apple or Google until canceled. Deleting the application alone does not cancel a subscription.

If an application offers Sign in with Apple, the associated tokens are revoked when the account is deleted. Certain information may still be retained where required by law, necessary to prevent fraud, or required for legitimate accounting or security purposes.

11. International Processing

Depending on the service providers used by a particular application, information may be processed in countries other than the country in which you reside.

Where applicable law requires safeguards for international transfers, RicaMedia will use appropriate mechanisms for those transfers.

12. GDPR and EEA/UK Rights

If the General Data Protection Regulation or substantially similar legislation applies to you, you may have rights including access, correction, deletion, restriction of processing, objection, data portability, and withdrawal of consent where processing is based on consent.

Depending on the circumstances, processing may be based on consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

You may also have the right to lodge a complaint with your local data-protection supervisory authority.

13. California and U.S. Privacy Rights

Depending on your state of residence and the scope of applicable law, you may have rights concerning access to, correction of, deletion of, or information about the disclosure of your personal information.

RicaMedia does not sell personal information for monetary consideration merely because an application contains ordinary analytics or crash reporting. Where an application shows personalized advertising, applicable law may treat sharing of identifiers for cross context behavioral advertising as a sale or sharing. You can opt out through the platform controls described in section 4, and we will honor applicable rights to opt out of that sharing on request to support@ricamedia.cc.

Where applicable law provides additional rights, requests may be submitted to support@ricamedia.cc.

14. Children's Privacy

Unless an application expressly states otherwise, RicaMedia's applications are not directed to children under 13, or under the minimum age for digital consent in your region where that age is higher.

We do not knowingly collect personal information from children in violation of applicable law. If we learn that we hold such information, we delete it. Parents and guardians can contact support@ricamedia.cc about their child's information.

15. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Changes to This Policy

We may update this Privacy Policy when our services, applications, legal obligations, or data practices change.

The updated version will be posted at this URL with a revised effective date.

When changes are material, we will highlight them in the application or on this page before they take effect. Continued use after the effective date constitutes acceptance to the extent permitted by applicable law.

17. Summary of Data Practices

In short: we collect the minimum needed to run each application, use it to provide and improve that application, share it only with service providers that operate application functionality, including advertising networks such as Google AdMob where an application contains ads, and we do not sell personal information for monetary consideration. Applications that contain ads declare that in their store listings, as described in section 4.

• Account and contact details you provide, used for accounts, support, and notices;
• Device and technical details, such as device model and operating-system and application versions, used for compatibility, analytics, and crash diagnostics;
• Advertising identifiers and ad interaction signals, used to serve, measure, and prevent fraud for ads where an application contains ads;
• Purchase and subscription status, used to unlock paid features and manage entitlements;
• Permission-based data, such as captured media or location, used only for the feature you invoked;
• Diagnostics and crash reports, used to fix errors and improve reliability.

Data transmitted off your device is protected with encryption in transit. You can request access, correction, deletion, and, where applicable, portability of your information as described in sections 10 through 13.

18. Contact

For privacy questions, rights requests, or concerns, contact: support@ricamedia.cc.